Gorilla Safari Bookings Terms

Read these terms as you plan for your safari


Gorilla Safari Booking Terms & Conditions

Bookings and Reservations are acknowledged after we receive a good faith deposit of 40% to the total cost per person per tour and the full payment for gorilla tracking and chimp tracking permits for each tour participant where applicable. Reservations are confirmed after receiving the initial deposit and we will send you a confirmation and booking form. The remainder of the cost of the tour is due 6 weeks prior to the departure date. If your reservation is made within 60 days of departure, the entire cost of the tour must be paid at the time of confirmation. Failure to deliver complete payment at least 60 days prior to departure will be considered notification of cancellation by default and is subject to cancellation charges as stated below. GoExplore Safaris reserves the right to deny participation to anyone whom it deems unsuitable for a tour.

Feel free to let us know if you have questions or suggestions in our terms and provisions outlined here:



Price of trip includes

Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned in the itinerary (gorilla tracking permits, chimpanzee tracking permits, golden monkey tracking permis, boat, and so on), all meals and accommodation. This is if nothing else has been agreed


Price does not include

International flights (unless special agreement), insurance, visa fees, beverages, items of personal use and tips


Adjustments after booking

If you want to make changes in your itinerary after booking we will arrange for this if it is possible. Note that the dates for gorilla and chimpanzee trekking cannot be adjusted after booking


Changes in itinerary

In the case of unforeseen circumstances (such as road closures, bad weather, security conditions or problems with hotels) GoExplore Safaris reserves the right to make adjustments in the itinerary. You will of course be informed about this as soon as possible


Payment

We will ask you for a down payment in connection with making the booking (this payment always includes the Gorilla permits/Chimpanzee permits since these have to be secured right away). At the latest one month prior to the start of the safari full payment should be made (unless other terms have been agreed). Bookings made within one month of departure must be paid in full in connection to booking. After receipt of first down payment GoExplore Safaris will take necessary steps to secure bookings of facilities and activities specified in the itinerary


Means of payment

Payment from can be done through bank transfer and credit card payments for international travelers to our account in Uganda. Fees for transfer are paid by the client. We accept payment in cash and cheques for non-international travelers paid directly to our office


During the safari

The animals in the parks are wild so no guarantees can be given of good sightings during game drives or trekking, but rangers and our guides will do their very best to make sure you get a great experience. GoExplore Safaris reserves the right to refuse any client behaving in a way that can cause danger/inconvenience to any third party, damage to property, environments or ecosystems to continue the trip. In such a case no refunds will be made and GoExplore Safaris will not be liable for expenses occurring due to termination


Vehicles

We always make sure we offer our clients cars that are in a roadworthy condition. Despite this, punctures, breakdowns, damage or any other delay can occur due to poor road conditions that are out of our control, for this no liability can be accepted


Complaints

Any issues that occur during the safari should be reported immediately to the guide and we'll do our best to resolve it. If an issue has not been solved to the client's satisfaction a written complaint should be e-mailed to us no later than 30 days after finishing the safari


Liability

GoExplore Safaris cannot accept liability or pay compensation for unforeseen circumstances that are out of our control. This includes flight delays/cancellations, war/threat of war, riots, civil unrest, terrorist attacks, border closure, acts of the government, strikes, thefts, epidemics, road closure, natural disasters, extreme weather conditions, fire, technical/mechanical problems to transport due to bad roads and similar events beyond the company's control


Insurance

It is the client’s responsibility to make sure that they have sufficient coverage with travel insurance


Health

It is the responsibility of the client to insure that proper medical precautions (immunizations and so on) have been taken


Price of trip includes

Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (boat, and so on), all meals and accommodation. This is if nothing else has been agreed


Price of trip includes

Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (boat, and so on), all meals and accommodation. This is if nothing else has been agreed


Price of trip includes

Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (boat, and so on), all meals and accommodation. This is if nothing else has been agreed


Price of trip includes

Private Ground transport (car and fuel in 4*4), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (boat, and so on), all meals and accommodation. This is if nothing else has been agreed




Why book with Us